At iHot Cosmetics ("we," "us," or "our"), we are committed to protecting the privacy and security of our clients, partners, and website visitors. As a GMP-certified cosmetics manufacturer with over 10 years of experience in skincare, personal care, and hair care product solutions, we understand the importance of handling sensitive business and personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our OEM/ODM services, or communicate with our team. It applies to all users globally, including brand owners, distributors, importers, and business partners.
By accessing our website or submitting your information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect different types of information to provide and improve our services.
1. Information You Provide to Us
When you interact with our website or contact us, you may provide: - Contact information: Name, email address, phone number, company name, job title.
- Business information: Company size, target markets, product requirements, and sourcing needs.
- Inquiry details: OEM/ODM project specifications, product formulations, packaging preferences.
- Communication records: Messages sent via contact forms, email correspondence, or live chat.
- Samples and documentation: Product specifications, formulations, or compliance documents shared during cooperation.
2. Automatically Collected Information
When you visit our website, we may automatically collect: - IP address and approximate location.
- Browser type and device information.
- Pages visited, time spent, and navigation paths.
- Referring URLs and search queries.
- Cookies and tracking data.
3. Information from Third Parties
We may receive information from: - Marketing platforms and analytics providers (e.g., Google Analytics).
- Business directories and B2B platforms.
- Trade shows, exhibitions, and industry events.
- Publicly available sources.
How We Use Your Information
We use collected data to support our role as a full-service OEM/ODM cosmetics manufacturer and to enhance your experience.
Core Uses - To respond to inquiries and provide quotations.
- To develop customized skincare, personal care, and hair care solutions.
- To manage OEM/ODM production processes and communication.
- To deliver samples, product documentation, and technical specifications.
- To provide customer support and after-sales service.
Business and Marketing Purposes - To send product updates, industry insights, and promotional content.
- To improve our website, services, and user experience.
- To analyze market trends and customer needs.
- To optimize content and SEO performance for better accessibility.
Legal and Compliance - To comply with applicable laws and regulations.
- To enforce our terms and agreements.
- To protect our business, customers, and systems from fraud or misuse.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and collect analytics data.
Types of Cookies We Use
-Essential cookies: Required for website functionality.
-Analytics cookies: Help us understand website performance.
-Marketing cookies: Used to deliver relevant advertising.
-Preference cookies: Store user settings and preferences. You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.
How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
Service Providers
We may share information with trusted third-party partners, including:
-Logistics and shipping providers.
-Payment processors.
-IT and hosting service providers.
-Marketing and analytics tools.
Business Operations
-Internal teams involved in product development, manufacturing, and customer service.
-Affiliates and subsidiaries within our corporate structure.
Legal Requirements
We may disclose information if required to:
-Comply with legal obligations.
-Respond to lawful requests from authorities.
-Protect rights, property, or safety.
Business Transfers In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
Data Security
We implement strict security measures to protect your information.
Our Security Measures Include
-ISO-certified manufacturing and data management practices.
-Secure servers and encrypted data transmission.
-Access control systems for sensitive data.
-Regular security audits and monitoring.
-100,000-level cleanroom standards integrated with controlled data environments. Despite our efforts, no system is completely secure. We encourage users to take precautions when sharing sensitive information.
Data Retention
We retain your information only as long as necessary for:
-Business operations and service delivery.
-Legal and regulatory compliance.
-Dispute resolution and record keeping. Retention periods may vary depending on the nature of the data and applicable laws.
Your Rights
Depending on your jurisdiction, you may have the following rights:
-Access: Request a copy of your data.
-Correction: Update or correct inaccurate information.
-Deletion: Request removal of your data.
-Restriction: Limit how your data is used.
-Objection: Object to certain processing activities.
-Data portability: Request transfer of your data. To exercise your rights, please contact us using the details below.
International Data Transfers
As a global OEM/ODM manufacturer serving clients worldwide, your data may be transferred to and processed in different countries.
We ensure appropriate safeguards are in place, including:
-Standard contractual clauses where applicable.
-Secure data processing agreements with partners. -Compliance with international data protection frameworks.
Third-Party Links
Our website may contain links to third-party websites, including partners, certifications, or industry resources. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before submitting any information.
Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will take steps to delete it promptly.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
-Legal requirements.
-Business operations.
-Technology and security practices. Updates will be posted on this page with a revised effective date.
Why Privacy Matters in OEM/ODM Manufacturing
As a trusted partner to over 2,000 global brands, iHot Cosmetics recognizes that confidentiality is critical in product development and brand building.
We treat all client information—including formulations, packaging concepts, and market strategies—as strictly confidential. Our internal processes are designed to:
-Prevent unauthorized disclosure.
-Protect intellectual property.
-Ensure secure collaboration across departments. This commitment is part of our long-term partnerships with international clients.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
iHot Cosmetics
Email: gm@ihotcosmetics.com
Address: Plant D, No. 12 of Shihai Industrial Avenue, Wenquan Town, Conghua District, Guangzhou City, Guangdong Province, China You may also reach out through our website contact form for inquiries related to data protection or OEM/ODM cooperation.
Effective Date
This Privacy Policy is effective as of 2026.7.20. 
